i89bat Privacy Policy
Your personal data belongs to you. This Privacy Policy explains exactly what information i89bat collects, how it is used, and the steps we take to keep it secure.
1. Introduction
i89bat is committed to protecting the privacy and security of every user on our platform. We understand that you are trusting us with personal and financial information, and we take that responsibility seriously. This Policy applies to all users of the i89bat platform, including registered account holders, visitors browsing the site without an account, and individuals who contact our support team.
This Policy should be read alongside our Terms & Conditions, which form part of the same binding agreement between you and i89bat. If you have any questions about this Policy or how your data is handled, please contact us at [email protected].
2. Data Protection at a Glance
Six core principles guide how i89bat handles your personal information.
SSL Encryption
All data in transit is protected by industry-standard SSL encryption on every page.
No Data Selling
We never sell, rent, or trade your personal data to third-party marketers.
Purpose-Limited
Data is collected only for specific, stated purposes and not used beyond those purposes.
Secure Storage
Account data is stored on secured servers with access controls and regular security audits.
Your Right to Update
You may request correction or deletion of your personal data at any time via support.
Transparent Practices
This Policy is written in plain English so you understand exactly what we do with your data.
3. Information We Collect
i89bat collects personal data in several ways: directly from you when you register an account or contact our support team, automatically when you use our platform, and â in limited cases â from third parties such as payment processors and identity verification providers. The categories of personal data we collect are set out below.
4. How We Use Your Information
i89bat processes your personal data only for the purposes described below. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected.
Account Registration & Management
We use your identity and contact data to create and manage your i89bat account, verify your eligibility to use the platform, authenticate your login sessions, and communicate important account-related notifications such as deposit confirmations, withdrawal updates, and security alerts.
Payment Processing & Fraud Prevention
Financial data is used to process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods. We also analyse transaction patterns to detect and prevent fraudulent activity, money laundering, and the unauthorised use of payment accounts belonging to third parties.
Identity Verification (KYC)
Before processing your first withdrawal, we are required to verify your identity. Identity data and supporting documents submitted during the KYC process are used solely for verification purposes. Copies of KYC documents are stored securely and are not shared with any party other than our authorised verification service providers.
Responsible Gaming Monitoring
Gaming and betting data, combined with session and technical data, is used to monitor your activity for indicators of problem gambling. If our responsible gaming systems identify patterns associated with harmful behaviour, our support team may proactively reach out to you. This processing is carried out in your interest and in accordance with our commitment to player welfare.
Platform Improvement & Analytics
Technical data and aggregated, anonymised gaming data are used to analyse platform performance, identify and fix technical issues, and improve the overall user experience for players in Bangladesh. No individually identifiable data is used for analytics purposes without your consent.
Marketing & Promotional Communications
With your consent, we may use your contact data to send you information about promotions, bonuses, seasonal offers (such as Eid specials or BPL cricket promotions), and platform updates via SMS or email. You may withdraw your consent to marketing communications at any time by contacting [email protected]. Withdrawal of marketing consent does not affect the lawfulness of processing that occurred before the withdrawal.
5. Cookies & Tracking Technologies
i89bat uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, and gather technical data about how the site is used. A cookie is a small text file stored on your device when you visit a website. Cookies do not contain personally identifiable information by themselves, but they may be combined with other data we hold about you.
- Essential Cookies: Required for the platform to function correctly. These cookies manage your login session, maintain your account security, and ensure the platform operates reliably. They cannot be disabled without affecting the usability of the site.
- Performance Cookies: Collect anonymised data about how users navigate the platform â for example, which pages are visited most frequently and where users encounter errors. This data is used to improve the platform's performance and reliability.
- Functional Cookies: Remember your preferences, such as your preferred language and display settings, so you do not need to re-enter them on each visit.
- Analytics Cookies: Used to understand aggregate user behaviour on the platform. Data collected through analytics cookies is anonymised and cannot be used to identify individual users.
6. Sharing Your Information
i89bat does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share personal data only in the limited circumstances described below, and only to the extent necessary for each stated purpose.
Payment Service Providers
We share financial data with the payment service providers you use to make deposits and withdrawals, including bKash, Nagad, Rocket, and Upay. These providers receive only the data necessary to process your transaction and are bound by their own privacy and security obligations. i89bat does not store your full mobile financial service PIN or card details on its own servers.
Identity Verification Partners
To fulfil our KYC obligations, we may share identity data and supporting documents with authorised third-party verification service providers. These providers are contractually required to handle your data in accordance with applicable data protection standards and may not use your data for any purpose other than the verification service they provide to i89bat.
Game Content Providers
Where you play games powered by third-party providers â such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi â limited technical and account data (such as a session token and player identifier) may be shared with those providers to enable the game to function correctly. These providers are not given access to your full identity or financial data.
Legal & Regulatory Disclosures
i89bat may disclose your personal data to law enforcement agencies, regulators, courts, or other public authorities if required to do so by applicable law, valid legal process, or in order to protect the safety, rights, or property of i89bat, its users, or the public. We will, where legally permissible, notify you of such disclosure requests.
7. Data Retention
i89bat retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The general retention periods we apply are set out below.
- Active Account Data: Retained for the full duration of your account's active status plus a minimum of 5 years following account closure, to comply with anti-money laundering and record-keeping obligations.
- Transaction Records: Financial transaction records are retained for a minimum of 5 years from the date of each transaction, in accordance with financial record-keeping requirements.
- KYC Documents: Copies of identity documents submitted for verification purposes are retained for a minimum of 5 years from the date of submission or account closure, whichever is later.
- Support Communications: Records of support interactions are retained for 2 years from the date of each interaction, for quality assurance and dispute resolution purposes.
- Marketing Data: If you have provided consent to receive marketing communications, your contact details are retained for marketing purposes until you withdraw your consent. Upon withdrawal, your details are removed from our marketing lists within 30 days.
- Technical & Log Data: Server logs and technical data are retained for up to 12 months, after which they are securely deleted or anonymised.
8. Your Rights Over Your Personal Data
As a user of i89bat, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within 30 days of receipt.
Right of Access
You have the right to request a copy of the personal data i89bat holds about you, together with information about how that data is being used. This is commonly known as a Subject Access Request (SAR). We will provide the requested information free of charge in a structured, machine-readable format where technically feasible.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay. For changes to core account details such as your registered name or date of birth, additional identity verification may be required before the correction is applied.
Right to Erasure
You may request that i89bat delete your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn your consent, or where you object to the processing and there is no overriding legitimate interest to continue. Please note that we may be unable to fulfil erasure requests where the data is required to be retained by law, or where retaining it is necessary for the establishment, exercise, or defence of legal claims.
Right to Withdraw Consent
Where i89bat processes your data on the basis of your consent â such as for marketing communications â you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to the withdrawal. To withdraw consent, contact us at [email protected].
9. Data Security
i89bat implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, access controls that restrict data access to authorised personnel only, regular security assessments and vulnerability testing, and secure data storage with encrypted databases.
While we take every reasonable precaution to protect your data, no internet-based system can guarantee absolute security. You also have a role to play in keeping your account secure: use a strong, unique password for your i89bat account, never share your login credentials with anyone, and contact us immediately at [email protected] if you suspect that your account has been accessed without your authorisation.
10. Children's Privacy
The i89bat platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account.
If you believe that a minor has registered an account on i89bat or provided us with personal data, please notify us immediately at [email protected] so that we can take appropriate action.
11. Changes to This Privacy Policy
i89bat reserves the right to update or revise this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where reasonably practicable, notify registered users via the contact details associated with their account. Your continued use of the platform after such notification constitutes your acceptance of the revised Policy.
We encourage all users to review this page periodically to remain informed about how we protect your personal data. If you have questions or concerns about any aspect of this Privacy Policy, please contact our support team at [email protected] before continuing to use the platform.
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